ReadySuite 8.2.1 is released and now available to download. We recommend all customers using previous versions update to this release to benefit from new features, performance improvements, and increased stability.
We have made several enhancements and features as outlined below. This update was primarily focused on bugs and stability around chat and short message features. To see a full list of changes in ReadySuite v8.2.1, view the entire release notes here.
Chat – Resize Embedded Images
Embedded images are now automatically resized when exporting chat messages to the EML/NEML file format. Advanced configuration options are available for adjusting the maximum width and JPEG quality if needed. The default maximum width is 512 pixels with a JPEG quality value of 90.
Chat – HEIC Embedded Images
HEIC images are now automatically converted to JPEG when embedded inline in a EML/NEML file. HEIC images are still preserved as-is on the container (original file is attached on the EML/NEML file). But when the HEIC image is displayed inline in the message transcript, for better compatibility, the preview is now a resized JPEG image.